Before you apply: Wilderness Tours is a non smoking company with emphasis on having the best enthusiastic outdoor professionals on our team.
Are you ready to have the best summer ever? We're looking for outgoing, adventurous and energetic individuals to join our team!
Scroll down to see all positions available!
Not just a job - an experience of a lifetime
You have the opportunity to live the
lifestyle you desire while you work.
River positions
Raft Guide
Are you ready to work hard with a great team to ensure a safe, exciting guest experience? Can you entertain guests in a courteous manner? Our guides are also punctual, neat in uniform and appearance and act in a professional manner at all times. All of our raft guides work both on and off river. In your first season you can expect 3-5 day trips/week and the remainder of your full-time hours will come from your off-river position.
Requirements: Current CPR and First Aid Certification. Must have strong swimming ability. Must be friendly and outgoing and strong communication skills. Specific raft guiding experience is not essential, however, you must be able to demonstrate your leadership, attitude, teamwork, guest interaction and communication skills with examples from your experience. We conduct a guiding course every June for interested new guides.
Freestyle Kayak Technical Director
Wilderness Tours and Ottawa Kayak School is seeking a qualified candidate to fill the role of freestyle kayaking technical director. This role involves guest instruction, development of our advanced and competitive programs and staff/instructor development.
Requirements: As an advanced freestyle kayaker with experience in the competitive realm at an international level, you are a leader in the sport. You must be on the cutting edge of the progression of the sport and able to perform and innovate on all features. The ability to turn your expertise into meaningful instruction standards and programs at a highly advanced level is required. You have several years experience at the international level and know what it takes to succeed in freestyle competition. You are immersed in the paddling culture and a leader within the sport. The position is for June through August at a rate commensurate with experience. Please apply through our website.
Kayak School Instructor
As a kayak school instructor, you have substantial experience and instruction ability. You will instruct, organize and lead groups of students down class 1-3 white water on the Ottawa River. You will be responsible for managing your class, serving guests and creating a positive learning environment. We are looking for someone with exceptional guest service skills and technical river ability.
Requirements: This seasonal full-time position requires 3+ years of white water kayak experience. The right candidate will also possess confidence, leadership ability and the appropriate instructor certifications. Knowledge of the industry, client needs and river safety protocols are essential. Previous white water kayak instruction experience is required. The position is for June through August at pay levels commensurate with experience. Please apply through our website.
Keener Program Coordinator
The Keener Program is a youth leadership development program with a focus on advanced freestyle kayaking. As assistant coordinator you have extensive competitive and instruction white water kayaking experience. You will be responsible to coordinate activities, supervise instructors and students and provide leadership and kayak training and instruction. This is a seasonal full-time position starting in June.
Requirements: A strong whitewater instruction background is essential in a variety of areas including creeking, river-running, freestyle and competition. A strong instruction background of at least 2 years is also required. You must be able to lead a group, make decisions and plan activities. The position is for June to September at a rate commensurate with experience. Please apply through our website.
Keener Program Assistant Coordinator
The Keener Program is a youth leadership development program with a focus on advanced freestyle kayaking. As assistant coordinator you have extensive competitive and instruction white water kayaking experience. You will be responsible to coordinate activities, supervise instructors and students and provide leadership and kayak training and instruction. This is a seasonal full-time position starting in June.
Requirements: A strong whitewater instruction background is essential in a variety of areas including creeking, river-running, freestyle and competition. A strong instruction background of at least 2 years is also required. You must be able to lead a group, make decisions and plan activities. Videography and video editing abilities are also required. The position is for June to September at a rate commensurate with experience. Please apply through our website.
Keener Program Competitive Coach
The Keener Program is a youth leadership development program with a focus on advanced freestyle kayaking. As the Competitive Coach, you have extensive competitive and instruction white water kayaking experience. You will be responsible to coordinate training, supervise instructors and students and provide leadership and kayak training and instruction. This is a seasonal full-time position starting in June.
Requirements: National level or above competitive freestyle experience and are required. As well, the Competitive Coach needs a thorough understanding of the freestyle kayak community and the progression of the sport. The position is for June through August at a rate commensurate with experience. Please apply through our website.
Digital Media - Photo/ Video Kayaker
Wilderness Tours and Ottawa Kayak School requires a competent whitewater kayaker and photographer. This role involves setting up, taking photos, adjusting/editing and selling action shots of guests rafting, kayaking and enjoying our facilities. Staff will be using an extensive range of technical equipment, including digital SLR cameras, lenses and photo-developing and video editing equipment. Will be trained on editing videos using templates in Final Cut Pro. Timely development and display of printed and digital photos and videos are essential. Troubleshoot digital media hardware and software. Report any and all technical difficulties or malfunctions to a supervisor or manager. Develop expertise with photo/video hardware and software to produce high quality digital media.
Requirements: As an intermediate kayaker, you understand the sport, can anticipate angles, moves, conditions and water levels. You must have an understanding of both the competitive culture, river dynamics, shot staging and the Ottawa River rapids and playspots. Outdoor photo experience is a must; be prepared to provide examples of your work. Someone who works well under time deadlines and who can work independently will excel in this role. The position is for June to September at a rate commensurate with experience. Please apply through our website. Must have own transportation.
Non River Positions / Resort Positions
Culinary
Job
Food and Beverage team are as energetic and motivated
as they come. The Front of the House team can strike up a conversation anytime
- anywhere, smiling comes naturally to them, they thrive in a fast-paced
environment. Our Back of the House team is home to our passionate foodies.
General Back of
house - Kitchen Staff
To cook & perform
all kitchen duties as required. Maintain quality & consistency of product
which is being cooked, according to specifications. Set up and break down of
Pit. Cleanliness of entire Pit area. To assist in the preparation of food.
Washing all dishes, pots and large items. Keep garbage emptied and disinfect
garbage cans. Responsible for cleanliness of work area. Keep floors swept and
mopped as necessary. To assist in production of top quality product for our
guests while maintaining an efficient & clean work area.
Requirements: Previous experience an asset, but not required. Must
be able to take direction and work independently when required.
Grill
Cook
To cook & perform all kitchen duties as required. Maintain quality &
consistency of product which is being cooked, according to specifications. Set
up and break down of Pit. Cleanliness of entire Pit area. To assist in the
preparation of food.To ensure all dishes are properly cleaned. Washing all
dishes, pots and large items. Responsible for cleanliness of work area. Keep
floors swept and mopped as necessary. To assist in production of top quality
product for our guests while maintaining an efficient & clean work area.
Requirements: Previous grill experience
Dining Room Supervisor
Responsible for floor supervision during operating hours. To assist in the
implementation of Bar controls and Staff training. To Cash-Out servers, run
reports on machines and responsible for cash outs. To work closely with
servers, maintain excellent services & ensuring our guests are treated
well. To ensure the dining room & washrooms are clean at all times & to
ensure the maintenance schedule is followed. Relate any problems to the Food
& Beverage Manager
Requirements: Previous Experience Required To be personable, able
to take charge and able to access a situation & deal with it. To have a
good working knowledge of all WT programs and activities in order that guest
inquiries may be responded to accurately. Must have excellent communication
skills, accurate record keeping and be self motivated. Must have a good working
relationship with all departments
Front of house - Server
Prepare room for dining by clothing tables and setting
decorations, condiments, candles, napkins, service plates and utensils. Protect
establishment and patrons by adhering to sanitation, safety and alcohol
beverage control policies. Help patrons select food and beverages by presenting
menu; offering cocktails; suggesting courses; explaining the chef's
specialties; identifying appropriate wines; answering food preparation
questions. Stay updated on current menu choices, specialties and menu
deviations, knowing if the kitchen staff is running out of any items, etc. Transmit
orders to bar and kitchen by recording patrons' choices; identifying patrons'
special dietary needs and special requests. Keep kitchen staff informed by
noting timing of meal progression. Serve orders by picking up and delivering
patrons' choices from bar and kitchen; deliver accompaniments and condiments
from service bars. Contribute
to team effort by accomplishing related results as needed
Requirements: Prior serving experience and
excellent oral
communication skills
Front of house - Bartender
Prepare alcohol or non-alcohol beverages for bar and restaurant patrons. Interact with customers, take orders
and serve snacks and drinks. Assess customers’ needs and preferences and make recommendations Mix ingredients to prepare cocktails. Plan and present bar menu. Check customers’ identification and
confirm it meets legal drinking age. Restock and replenish bar inventory and supplies. Stay guest focused and nurture an
excellent guest experience. Comply with all food and beverage regulations
Requirements: Prior bartending experience
Outdoor grill cook
Packs and prepares lunch
site for arrival of river guests. To cook & perform all kitchen duties as
required. Maintain quality & consistency of product which is being cooked,
according to specifications. Set up and break down of Lunch site. Cleanliness
of entire Lunch site area. To assist in the preparation of food. Washing all
dishes, pots and large items. Keep garbage emptied and disinfect garbage cans.
Responsible for cleanliness of work area. Keep floors swept and mopped as
necessary. To assist in production of top quality product for our guests while
maintaining an efficient & clean work area.
Requirements: must have valid G drivers license and two years experience in the
food industry.
More off River Positions
Receptionist/ Guest services Front Desk Clerk
To welcome and check in guests with enthusiasm. Provide an outstanding guest experience. Book reservations for individuals, families and groups as required. Greet walk-in guests and guests with reservations when they arrive at the front desk. Operate computer reservation program and multi-line phone system. Answer any questions or concerns. Direct guests to their activity. Ensure reception area is tidy and orderly. Complete basic cashier responsibilities. Contact necessary staff to solve problems when challenges arise, ensuring guest comfort.
Requirements: To have a good working knowledge of all WT programs and activities in order that guest inquiries may be responded to accurately. Must have excellent communication skills and be self motivated.
Retail Staff
Constant interactions with guests to recommend, select and help locate or obtain merchandise based on customer needs and desires. Open, close and balance cash registers, performing tasks such as counting money and organizing receipts. Cleaning of the retail sop and monitoring sales display areas to ensure proper organization of retail shop.
Maintain knowledge of current sales and promotions, policies regarding payments and exchanges, and security practices.
Office & Reservation Staff
Provide an outstanding guest experience. Book reservations for individuals, families and groups as required. Answer phone calls and answer guest questions. Operate computer reservation program and multi-line phone system. Answer any questions or concerns. Direct guests to their activity. Ensure office area is tidy and orderly. Complete basic cashier responsibilities. Contact necessary staff to solve problems when challenges arise, ensuring guest comfort.
Requirements: To have a working knowledge of all WT programs and activities in order that guest inquiries may be responded to accurately. Must have excellent communication skills and be self motivated.
Security Staff
To ensure the safety and well being of our guests. To protect guests, staff and
property of Wilderness Tours. To ensure compliance to all regulations &
policies by all persons on WT property. To assist, when necessary, Rafters
Doormen in the execution of their duties. To maintain a level of cleanliness as
is expected by WT contingent upon circumstances. To provide guests with whatever
assistance is necessary. Evening & night work in all types of weather
conditions. Constant contact with our guests during your shift.
Requirements: To have a good working knowledge of all WT programs
and activities in order that guest inquiries may be responded to accurately.
Must have excellent communication skills and be self motivated.